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New dates will be announced shortly  

One-day workshop on Excellence in Communication Skills

By Mr. Vincent D’Silva


New dates will be announced shortly
Venue: Lincoln Auditorium, Indo-American Society, Kitab Mahal, 5 D, Sukhadwala
Marg, Near New Excelsior Theatre, Fort, Mumbai 400 001.

Nomination Fees:
Fees: Rs.3,540/- (Basic Amount Rs.3,000/- + GST 18% Rs.540/-)
The fees include participation, course material, tea/coffee & refreshments. Cheque/draft is to be drawn in favour of “Indo-American Society” and sent to the IAS office with the registration form. Participation fees are non-refundable

Good communication is an art and it can be learnt. In business, it is a necessary skill that every employee must develop. To acquire this skill, we must learn and apply proven techniques in reading, writing, speaking and listening. What you say and how you say is the key to success.
This is particularly true, when you have to get things done in a team that is working with you. No matter how exclusive some of your technical and operational skills are, in the final analysis the job of every employee is ‘communication for influence & results’.

To enhance your performance at the workplace by means of:
 Developing your verbal, non-verbal & vocal communication skills
 Improving interpersonal effectiveness with colleagues and customers
 Understanding the art & science of projecting a confident personality

Workshop Content:
 Speaking with Confidence – One to One & One to Many
 Role of Verbal, Body Language and Vocal Impact
 The Fine Art of Small Talk & Polite Conversation
 Avoiding Common Grammatical Mistakes
 Guide to Effective Listening & Understanding Others
 Building Relationships through Communication
 Getting your Message Across in a Professional Manner
 Developing an Assertive & Confident Personality
 Telephone Etiquette & Effective E-Mail Writing
 Eliminating Common Barriers while Communicating
 Handling Difficult People & Situations
 Communication Style: Assessment & Feedback
Lectures, case-studies, Self-assessment exercises and audio-visual presentations.

Mr. Vincent D’Silva
Mr. D’Silva is the Executive Director of Silva Management Services and has over 25 years of work and consulting experience in reputed organizations in the areas of Strategic Planning, Marketing and Manufacturing.
He is an Engineer from VJTI and an MBA from the S. P. Jain Institute of Management. He has been a visiting faculty at several reputed business schools in India. His workshops have been highly rated for their Content, Methodology and Learning into Action Orientation.

For more details, please contact
Ms. Shobha Shetty at the Indo-American Society,
Kitab Mahal, 5 D, Sukhadwala Marg,
Near New Excelsior Cinema, Fort, Mumbai 400001.
Phone: 22074882/3, 2200 4769